Terms & Conditions

We are delighted that you would like to join us for one of our workshops or courses! Our events are designed to be enjoyable, inspiring and well organized for everyone attending. The following guidelines help us ensure that each workshop runs smoothly and that every participant has a positive experience.

Booking

To reserve a place at one of our events, please complete the RSVP form on the event page.

Once you click Submit, you will receive an email confirmation with instructions on how to complete payment.

Your booking is only secured once payment has been received.

Payment can be made via:

EFT
Online card payment
In-store payment at Bernina Overberg

Seats are limited and unpaid bookings may be offered to someone on the waiting list.

Payment

Full payment is required to secure your seat.

Your confirmation email will include payment instructions. If payment is not received within the indicated time, we reserve the right to release the seat to another participant.

Cancellation Policy

We understand that plans can change.

- 7 days or more notice: Store credit will be issued.
- Less than 5 days notice: No refund or credit can be issued.
- No-show: The workshop fee is forfeited.

You are welcome to send someone in your place if you cannot attend.

Event Changes

Occasionally a workshop may need to be rescheduled or cancelled if the minimum number of participants is not reached.

If an event cannot go ahead and is not rescheduled, a full refund will be issued.

Sewing & Overlocker Machines

Participants are required to bring their own sewing machine.

Machines must be:

Clean
Recently serviced
In good working condition

We unfortunately cannot offer refunds or discounts if a participant experiences machine problems during the workshop.

To make your arrival easier, a trolley will be available to transport your machine between your car and the classroom. Also, our staff are happy to assist whenever needed!

Materials & Kits

Some workshops include materials or kits, while others require participants to purchase them separately.

This information will always be clearly stated on the event page.

Workshop Environment

Our workshops are designed for adult participants only. For the comfort and focus of all attendees, no teenagers or children may attend workshops, even if accompanied by a parent.

Most workshops run for approximately three hours.

We provide coffee and tea during the session.

Participants are welcome to bring their own snacks or lunch if they wish.

House Rules

All participants are expected to follow the Bernina Overberg House Rules during events.

These guidelines help maintain a respectful, creative and enjoyable learning environment for everyone.

Photography & Media

Photographs or short videos may occasionally be taken during workshops for use on:

Social media
Our website
Marketing material

By attending an event, participants give permission for images taken during the workshop to be used for these purposes.

Feedback

After each workshop you will receive a short feedback form.

It takes less than one minute to complete and helps us:

improve future workshops
refine our teaching experience
build a helpful review database

Your input is greatly appreciated.

A Final Note

Our workshops are about learning, creativity and community. Thank you for helping us maintain an organized and welcoming space for everyone who attends. We look forward to sewing with you!

A Final Note

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